Privacy Policy
La Forteresse is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Speelhof 16, Borgloon, Belgium
+32 498 64 02 46
Sara Pedrosa is the Data Protection Officer and can be reached via info@laforteresse.be
Personal data that we process
We process your personal data because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:
- E-mail address
- phone number
- Information about your activities on our website
- Internet browser and device type
- …
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@laforteresse.be and we will delete this information.
For what purpose and on what basis do we process personal data
We process your personal data for the following purposes:
- Sending our newsletter
- To be able to call or e-mail you if this is necessary to carry out our services
- To inform you about changes to our services
- To deliver goods and services to you
- We analyze your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
How long we keep personal data
We do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.
Sharing personal data with third parties
We only provide to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we have already informed you about these cookies and we have asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser. For an explanation, see:
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. An overview of these cookies can be found at the top of the page under change cookie settings.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
If you want to make use of your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to the above email address.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and national register number in this copy. This is to protect your privacy.
We will respond to your request as quickly as possible, but in any case within four weeks. We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via the above email address.
